txtHost no longer offers new hosting accounts or domain name's publicly anymore. Instead it reliably and securely hosts all of foxtrot studios' work, as well as any existing clients it has.

This is a full guide to the access, help and support still available to existing clients.

Your websites are still in safe hands! txtHost will continue to host your websites in the long term.

cPanel

cPanel can be accessed, as always, at http://www.txthost.co.uk/cpanel

WHM can be accessed, as always, at http://www.txthost.co.uk/whm

Support

Limited technical support is still available. Click here to contact foxtrot studios who will be able to help you.

Terms of Service

You are still bound to the same Terms of Service as before. Any violations of these terms will still be noticed and action will be taken if necessary.

The terms of service are as follows:

The Simple Bit

Our Priorities

Ensure security, reliability and privacy of txtHost's systems and network, and the networks and systems of others.
Preserve the privacy and security of individual users.
Encourage the responsible use of net resources and discourage practices which degrade the usability of network resources and thus the value of Internet services.
Maintain the image and reputation of txtHost as a responsible provider.
Avoid situations that may cause txtHost to incur civil liability.
We expect our Customers to use the Internet with courtesy and responsibility and to be familiar with and to practice good Internet etiquette. By adhering to the following policies, our customers are protecting the rights and privileges of all Internet users.

Violation of any of the following policies is strictly prohibited and may result in immediate account suspension or termination.

General Conduct
Customers may not engage in tortious conduct including, but not limited to, posting of defamatory, scandalous, or private information about a person without their consent, illegal pornography, intentionally inflicting emotional distress, or making physical threats against another person via email, news, or any other electronic media/service we provide.
Customers are prohibited from transmitting on or through any of txtHost services, any material that is, in txtHost's sole discretion, unlawful, threatening, abusive, libelous, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law, statute or regulation.
txtHost's services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state or local regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute, law or regulation. txtHost reserves the right to remove such illegal material from its servers.
The Customer is responsible for providing and maintaining accurate and up-to-date billing information. Furnishing false data on the signup form, contract, or online application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.

Email
Harassment, whether through language, frequency, or size of messages, is prohibited.
Customers may not send any email that has not been solicited. If a recipient asks to stop receiving email, the customer must not send that person any further email.
Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of unsolicited commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.
Customers may not forward or otherwise propagate chain letters, whether or not the recipient wishes to receive such mailings.
Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email) and "trolling" (posting outrageous messages to generate numerous responses) is prohibited.
Forging of header or any other information is not permitted.
Subscribing someone else to a mail list or removing someone else from a mail list without that person's permission is prohibited.
Jehosts Ltd accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Usage Policy or the usage policy of that other provider.
These rules apply to other types of Internet-based distribution mediums as well, such as RLG's Ariel system (a system for sending FAX-like documents over the Internet).
Customers may not send Usenet spams (i.e. publicizing their site in a large number of newsgroups that are irrelevant to the topic of the site).
NOTE: txtHost operates under a strict one-warning policy regarding unsolicited e-mail, unless the violation is of such nature that the account, in our sole discretion requires immediate suspension or termination, in which event service will be immediately suspended/terminated.

Reseller Sub-Domain Usage

To protect txtHost's property for itself and it's paying clients, free reseller clients may no longer create accounts, for others, as sub-domains of txthost.co.uk, liquidstorm.co.uk, 100central.co.uk or any other domain operated by txtHost or foxtrot studios. To offer hosting to others, the free reseller or the reseller's client will have to supply their own domain and point it to our DNS servers.

Security
Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, or probing the security of other networks.
Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, overload of a service, and any activity resulting in the "crash" of a host.
Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.
Customers must safeguard their account passwords to prevent unauthorized access to their account. Customer is liable for all resource fees incurred under customer's account. If customer grants public write permissions to customer's account, customer is liable for fees for disk space consumed by any others writing to the account.
Users who violate systems or network security may incur criminal or civil liability. txtHost will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Privacy
txtHost will not sell or knowingly disclose its customer lists or customer email or listserv address lists. We will attempt to protect the privacy of our customers and their information that is stored on our network. txtHost will only access and disclose information as necessary to comply with applicable laws and government requests, to operate and maintain our systems and services, or to protect ourselves or our customers.
txtHost will not monitor or disclose a customer's private email messages unless required by court order or law. We will cooperate with the authorities and will notify such authorities if it suspects that a customer is engaged in illegal activities.

General Uses
Customers may not permit the use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for the customer's own account.
Customers may not employ posts or programs that consume excessive CPU time or storage space. txtHost reserves the right to kill off CPU intensive process.

Material and Product Requirements
Customers must ensure that all material and data placed on txtHost's equipment is in a condition that is "server-ready," which is in a form requiring no additional manipulation ontxtHost's part. We shall make no effort to validate this information for content, correctness or usability. In the event that the Customer's material is not "server-ready", we have the option at any time to reject this material. txtHost will notify the customer immediately of its refusal of the material and afford the customer the opportunity to amend or modify the material to satisfy the needs and/or requirements of txtHost.
Use of Jehosts Ltd's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the customer's Web space. Customers must have the necessary knowledge to create and maintain a Web space. It is not the responsibility of txtHost to provide this knowledge or customer support outside of the service defined in the Service Agreement.

Customer Responsible for Backups
Customer is responsible for maintaining a backup copy of customer's txtHost's files elsewhere to ensure recovery in the event of loss or damage to customer's files. txtHost makes periodic backups of all files, but makes no guarantees of any kind, either expressed or implied, as to the integrity of these backups. Should the file loss be due to some error on the part of txtHost, txtHost will attempt to recover the files from their most recent archives at no cost to the customer.
Our services may not be used for illegal purposes, or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. If anything is not legal in the United States of America or Europe, it is not permitted to reside on our servers. If illegal content or usage is found, the account will be suspended and/or terminated. Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber.
You agree to abide by this policy when using our service. Our shared hosting services operate on shared resources. Shared network resources that are used excessively or abused by one customer may influence other customers negatively. This policy prohibits the misuse of network resources when impairing network performance and may result in termination of your account.
Excessive consumption of resources is not allowed, including CPU usage, memory, disk space and session time. Certain scripts or forums that put excessive use on the SQL server degrading performance for other users is prohibited. We reserve the right to terminate or limit such activities. Furthermore, if your account(s) becomes the target of any kind of malicious attacks (DOS or DDOS) against the server, we reserve the right to end your service.

Policy for Unmetered or auction Shared hosting Accounts:

You may not use an unmetered account or an accout that was bought from an auctions site, to host a collection of MP3's, Warez, or to backup your computer or another source, or as a general storage of any type. All content stored on an unmetered account must be directly used on the Internet by the website associated with that account. You may not use these accounts as a download distribution point for any type of software. You must use them only for normal website use. In some instances, we may require you to rent a dedicated or Virtual Private server, if your account requires resources that are not able to be provided by a shared server.
In addition, customers of unmetered accounts are not allowed, under any circumstances, to offer free or very cheap ($1.00) hosting services.
Please contact us prior to subscribing, if you have question on whether your account may violate this policy.

PAYMENT POLICY

By using our services you agree to the following payment policy and instructions.

Refunds: A seven-day money-back guarantee is offered. You may cancel your account during the first seven days after subscribing for any reason whatsoever. Any request for a refund must be made in writing and must be made before the end of seven days from the moment your initial payment was made. Your refund will be less any set-up fees, special costs, domain registrations or anything else than your monthly hosting cost. Your account will then be deleted from our network after a refund is given. The seven-day money-back guarantee only applies to the first payment made on a new account. After the initial seven-day period, no refunds will be made at any time for the first payment on a new account. All payments to us thereafter are absolutely non-refundable.

THE USAGE POLICY DEFINES THE ACTIONS WHICH txtHost CONSIDERS TO BE ABUSIVE, AND THUS, STRICTLY PROHIBITED. THE EXAMPLES SET FORTH IN THIS POLICY ARE NON-EXCLUSIVE, AND ARE PROVIDED SOLELY FOR GUIDANCE TO txtHost CUSTOMERS.

If you are unsure whether any contemplated use or activity is prohibited, please send e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will assist you. Please note that the actions listed are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted by txtHost, or connected via our network. Furthermore, such services may not be advertised via deceptive marketing policies, as defined by the Federal Trade Commission Deception Policy Statement.

txtHost must further limit any exceptions made to the Usage Policy as secondary in regards to server and network security, performance and integrity. Any user, regardless of exception status, may have his or her service temporarily disabled if it is interfering with our servers or network.